
At a Glance
Primary Focus
Treatment Settings
Treatment Approaches
Special Programs
About Willow Creek Behavioral Health
Willow Creek Behavioral Health in Green Bay, Wisconsin offers medical detox, residential treatment, partial hospitalization, and intensive outpatient programming for adults, adolescents, and families across Wisconsin. The facility operates around the clock and serves a wide range of populations, including members of the LGBTQIA+ community, older adults, and individuals who are Deaf or hard of hearing. Multiple payment options — including Medicaid, Medicare, and TRICARE — make access to longer-term recovery support more attainable.
Willow Creek Behavioral Health is a substance use and mental health treatment center located at 1351 Ontario Road on the east side of Green Bay, Wisconsin. Serving individuals and families across the state of Wisconsin, the facility operates 24 hours a day and offers a structured continuum of care designed to meet people at different stages of recovery — from acute stabilization through longer-term outpatient support. For anyone researching addiction treatment or a recovery center in northeastern Wisconsin, Willow Creek represents a locally rooted option with meaningful breadth of services.
The facility's levels of care span the full recovery spectrum. Medical detox is available for those who need supervised withdrawal management before stepping into longer-term treatment. From there, residential treatment provides immersive, around-the-clock support for individuals who need a structured environment to establish a foundation in recovery. Partial hospitalization offers a clinically intensive day program for those who benefit from structured treatment without a residential stay, while the intensive outpatient program supports continued progress for people transitioning back to everyday life. This continuum allows individuals to move through different phases of addiction treatment within a single, consistent care setting.
Cognitive Behavioral Therapy (CBT) anchors the clinical approach at Willow Creek, giving individuals practical tools to recognize and reshape the thought patterns that drive substance use and co-occurring mental health challenges. The facility specializes in dual diagnosis treatment, addressing conditions such as trauma and PTSD, anxiety, depression, bipolar disorder, schizophrenia, and suicidal ideation alongside substance abuse treatment. This integrated focus on co-occurring disorders reflects a recognition that lasting recovery rarely happens when mental health needs go unaddressed.
Willow Creek serves a notably broad population — adolescents, children, adults, older adults, members of the LGBTQIA+ community, and individuals who are Deaf or hard of hearing. For families navigating insurance and cost questions, the facility accepts Medicaid, Medicare, TRICARE, state insurance, private insurance, and self-pay, and may offer payment plans or financial assistance for qualifying individuals. That combination of inclusive population reach, a full continuum of substance abuse treatment, and accessible payment options makes Willow Creek a meaningful choice for those building a longer-term recovery plan in Wisconsin.
A Full Continuum of Addiction Treatment in Green Bay, WI
For people evaluating recovery options in Wisconsin, the ability to move through multiple levels of care without switching facilities can make a significant difference in treatment continuity. Willow Creek Behavioral Health offers medical detox, residential treatment, partial hospitalization (PHP), and intensive outpatient programming (IOP) — a complete continuum that allows individuals to step up or step down in care intensity as their recovery progresses.
Medical detox at Willow Creek provides the supervised stabilization that many people need before engaging in the deeper work of residential or outpatient treatment. Once stabilized, the residential program offers structured, immersive support, while PHP and IOP give individuals the clinical structure they need while rebuilding independence. This layered approach to substance abuse treatment is particularly valuable for people committed to long-term recovery rather than short-term crisis management.
Dual Diagnosis and Co-Occurring Disorder Treatment
Substance use rarely exists in isolation. Willow Creek Behavioral Health specifically treats co-occurring mental health conditions alongside addiction, including trauma and PTSD, anxiety, depression, bipolar disorder, schizophrenia, and suicidal ideation. This dual diagnosis focus means that both the substance use and the underlying or parallel mental health challenges are addressed within the same treatment setting — an important factor for anyone whose recovery has been complicated by untreated psychiatric symptoms.
Cognitive Behavioral Therapy (CBT) is the confirmed therapeutic foundation at Willow Creek, offering individuals a structured, skills-based framework for understanding and changing the behaviors and thought patterns connected to both substance use and mental health. For people who have struggled with treatment approaches that addressed only one side of the equation, a dual diagnosis recovery center like Willow Creek offers a more complete foundation for lasting change.
Who Willow Creek Serves Across Wisconsin
Willow Creek Behavioral Health treats a wide range of individuals across its Green Bay, Wisconsin facility, including adolescents, children, adults, and older adults. The program also explicitly serves members of the LGBTQIA+ community and individuals who are Deaf or hard of hearing — populations that can face significant barriers to finding addiction treatment that feels accessible and affirming.
The facility's 24-hour operating schedule means that families in Wisconsin don't have to wait for business hours to get answers or begin the admissions process. Whether someone is considering residential treatment for themselves, researching intensive outpatient programs for a family member, or trying to understand what medical detox involves, Willow Creek's doors are open at any hour. That accessibility, combined with payment options including Medicaid, Medicare, TRICARE, and self-pay, reflects a commitment to making substance abuse treatment reachable for a broad cross-section of Wisconsin communities.
Insurance, Payment, and Access to Care
Cost is one of the most common reasons people delay or avoid seeking addiction treatment, and Willow Creek Behavioral Health accepts a wide range of payment options to reduce that barrier. The facility works with Medicaid, Medicare, TRICARE, state insurance, private insurance, and self-pay arrangements. Patients are encouraged to ask directly about payment plans or financial assistance that may be available based on their situation.
For families coordinating care across Wisconsin, having a recovery center that accepts both public insurance programs like Medicaid and Medicare alongside private insurance and military coverage through TRICARE can simplify what is often a complicated admissions process. Prospective patients and their families can reach the Green Bay facility directly at (920) 328-1220 or visit willowcreekbh.com to learn more about current program availability and insurance verification.
Why Choose Willow Creek Behavioral Health
- One of the few Wisconsin rehab and recovery centers offering a full continuum — from medical detox through intensive outpatient — under one roof in Green Bay
- Open 24 hours a day, every day, meaning someone is always available regardless of when a crisis or treatment need arises
- Dual diagnosis treatment for co-occurring conditions including trauma/PTSD, depression, anxiety, bipolar disorder, and more — addressing the whole picture, not just substance use
- Inclusive care explicitly serving LGBTQIA+ individuals, adolescents, children, older adults, and people who are Deaf or hard of hearing
- Accepts Medicaid, Medicare, TRICARE, state insurance, private insurance, and self-pay — with payment plans and possible financial assistance available
Frequently Asked Questions
What levels of care does Willow Creek Behavioral Health offer for addiction treatment?
Willow Creek offers four levels of care: medical detox, residential treatment, partial hospitalization (PHP), and intensive outpatient programming (IOP). This continuum allows individuals to receive the appropriate level of support at each stage of recovery, from initial stabilization through longer-term outpatient care. Having all four levels available within a single facility in Green Bay, WI supports a more consistent recovery experience.
Does Willow Creek Behavioral Health offer medical detox?
Yes. Medical detox is one of the confirmed levels of care offered at Willow Creek Behavioral Health in Green Bay, Wisconsin. The facility describes its detox services as inpatient detox care and operates 24 hours a day. For individuals who need supervised withdrawal management before entering residential or outpatient treatment, this is an available starting point in the recovery process.
Does Willow Creek treat co-occurring mental health conditions alongside substance use?
Yes. Willow Creek Behavioral Health specializes in dual diagnosis treatment, addressing co-occurring conditions including trauma and PTSD, anxiety, depression, bipolar disorder, schizophrenia, and suicidal ideation alongside substance abuse treatment. For many people in longer-term recovery, treating both substance use and mental health simultaneously is essential to sustained progress.
What therapeutic approach does Willow Creek use?
Cognitive Behavioral Therapy (CBT) is the confirmed therapeutic method at Willow Creek Behavioral Health. CBT provides a structured, skills-based framework that helps individuals identify and change thought patterns and behaviors related to substance use and co-occurring mental health conditions. It is a well-established approach used widely in both addiction treatment and psychiatric care.
Who does Willow Creek Behavioral Health serve?
Willow Creek serves a broad range of populations, including adolescents, children, adults, older adults, members of the LGBTQIA+ community, and individuals who are Deaf or hard of hearing. The facility provides services in English and operates 24 hours a day, serving individuals across the state of Wisconsin.
What insurance does Willow Creek Behavioral Health accept?
Willow Creek accepts Medicaid, Medicare, TRICARE, state insurance, private insurance, and self-pay. Payment plans and possible financial assistance may also be available — patients are encouraged to ask about options that fit their situation. For insurance-specific questions, contacting the facility directly at (920) 328-1220 is the most reliable next step.
Is Willow Creek Behavioral Health open 24 hours?
Yes, Willow Creek Behavioral Health operates 24 hours a day. This means that individuals and family members in Wisconsin can reach out at any time — whether that's during a crisis moment or simply to begin gathering information about residential treatment, detox, or outpatient programs.
Does Willow Creek offer intensive outpatient programming (IOP)?
Yes, intensive outpatient programming is one of the confirmed levels of care at Willow Creek Behavioral Health. IOP is typically suited for individuals who have completed a higher level of care — such as residential treatment or partial hospitalization — and are transitioning back into daily life while maintaining structured clinical support as part of their longer-term recovery plan.
Where is Willow Creek Behavioral Health located?
Willow Creek Behavioral Health is located at 1351 Ontario Road on the east side of Green Bay, Wisconsin 54311, in Brown County. The facility serves individuals and families across Wisconsin. You can reach the center by phone at (920) 328-1220 or visit willowcreekbh.com for more information.
Does Willow Creek Behavioral Health offer a partial hospitalization program (PHP)?
Yes. Partial hospitalization is a confirmed level of care at Willow Creek Behavioral Health. PHP provides intensive, structured daytime programming without requiring an overnight residential stay, making it a suitable option for individuals who need a high level of clinical support while living outside of a residential setting.
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