Helen Ross McNabb Center CenterPointe Adult Services

Helen Ross McNabb Center CenterPointe Adult Services is a substance use treatment center in Knoxville, TN.

Substance use treatmentDetoxificationResidentialShort-term residentialInsurance AcceptedPregnant/postpartum women
Helen Ross McNabb Center CenterPointe Adult Services facility

At a Glance

Location

5310 Ball Camp Pike, Knoxville, TN 37921

Primary Focus

Substance use treatmentDetoxificationCo-occurring mental health and substance use treatment

Treatment Settings

ResidentialShort-term residentialHospital inpatientOutpatientRegular outpatient treatmentOutpatient methadone, buprenorphine, or naltrexone treatmentResidential detoxificationHospital inpatient detoxificationOutpatient detoxification

Treatment Approaches

Cognitive behavioral therapyDialectical behavior therapyMotivational interviewingTrauma-related counselingMatrix ModelRelapse preventionRational emotive behavioral therapySubstance abuse counseling12-step facilitationAnger managementBrief intervention

Special Programs

Pregnant/postpartum womenCo-occurring mental and substance use disorders

About Helen Ross McNabb Center CenterPointe Adult Services

Helen Ross McNabb Center CenterPointe Adult Services in Knoxville, TN offers adults a full continuum of addiction treatment and mental health care — from detoxification and residential treatment through intensive outpatient programming and peer recovery support. Serving Knox County and seven surrounding East Tennessee counties, this CARF-accredited substance use and mental health center operates 24 hours a day.

Helen Ross McNabb Center CenterPointe Adult Services is a CARF-accredited substance use treatment and mental health center located at 5310 Ball Camp Pike in Knoxville, Tennessee. Operating around the clock, the facility serves adults across a broad regional footprint that includes Knox, Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier counties — making it a significant recovery resource for much of East Tennessee. For individuals weighing long-term recovery options, CenterPointe represents a center built to meet people at multiple points in their recovery journey, not just at the front door.

The levels of care at CenterPointe span the full treatment continuum. The center provides detoxification services, residential treatment, and an intensive outpatient program, giving adults the flexibility to step up or step down in care intensity as their recovery progresses. Medication Assisted Therapy is also available, reflecting a clinical recognition that sustained recovery often requires more than counseling alone. Rounding out the continuum, recovery support and peer support services are offered as a dedicated level of care — positioning aftercare and community connection as structured parts of the program, not an afterthought.

CenterPointe addresses both substance use and co-occurring mental health conditions, which distinguishes it from programs that treat addiction in isolation. The integration of mental health care alongside addiction treatment means adults dealing with both challenges can pursue recovery support within a single setting. The facility's 24-hour operating schedule further ensures that support is not limited to business hours — a meaningful distinction for individuals and families navigating the unpredictability of early recovery.

CenterPointe Adult Services is designed exclusively for adults, allowing the program to direct its resources toward the specific challenges that adults face in building long-term sobriety. With CARF accreditation, a multi-county service area spanning some of Tennessee's most rural and underserved communities, and a continuum that stretches from detox through peer recovery support, CenterPointe functions as a recovery community partner — not just an acute treatment stop. Adults in the region looking for a residential treatment center, outpatient program, or ongoing recovery support have a consistent, credentialed option close to home.

A Recovery Center Built for the Long Haul

For adults in East Tennessee who are thinking beyond detox and into what sustained recovery actually looks like, Helen Ross McNabb Center CenterPointe Adult Services offers a structured path that doesn't end at stabilization. The center's levels of care — detoxification, residential treatment, intensive outpatient programming, Medication Assisted Therapy, and peer recovery support — are designed to work together as a continuum rather than as isolated services.

That continuum matters for people planning long-term recovery. Being able to step from residential treatment into an intensive outpatient program, and then into ongoing peer support, within the same organization reduces the disruption that often puts recovery at risk during transitions. CenterPointe's recovery support and peer support services function as a formal level of aftercare, connecting adults to community-based accountability after primary treatment concludes.

Addiction Treatment and Mental Health Care Together

CenterPointe Adult Services treats both substance use and co-occurring mental health conditions. For a significant share of adults entering recovery, those two challenges are not separate — and a treatment center that addresses only one can leave the other unmanaged. The facility's dual focus reflects a practical acknowledgment of how addiction and mental health interact in real lives.

This integrated approach, delivered within a CARF-accredited setting, gives adults seeking substance abuse treatment in the Knoxville area access to mental health support without needing to coordinate care across multiple providers. The center's 24-hour schedule means this support is available whenever it's needed, not only during standard clinic hours.

Serving East Tennessee's Recovery Community

CenterPointe draws its adult population from across eight East Tennessee counties: Knox, Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier. That regional reach is notable in a part of the state where access to accredited residential treatment and outpatient programs can be limited, particularly in more rural areas.

For families researching recovery centers on behalf of a loved one, the broad service area means CenterPointe may be the closest full-continuum addiction treatment option available. Adults don't have to leave their region to access detoxification, residential care, Medication Assisted Therapy, or peer recovery support — all of which are available at a single, CARF-accredited location in Knoxville.

Peer Support as Part of Recovery — Not an Add-On

One of the more distinctive features of CenterPointe's program structure is that recovery support and peer support are listed as a formal level of care, not simply a referral resource handed out at discharge. For adults in recovery, the transition out of residential treatment or an intensive outpatient program is often where relapse risk climbs — and having peer support embedded in the continuum rather than bolted on afterward addresses that gap directly.

For family members who have watched a loved one complete treatment only to struggle in the weeks that follow, knowing that aftercare is a structured component of the program — not an optional add-on — can be a meaningful factor when evaluating addiction treatment centers in the region.

Why Choose Helen Ross McNabb Center CenterPointe Adult Services

  • Full continuum from detoxification through residential, intensive outpatient, and peer recovery support — adults can move through levels of care without changing providers
  • Medication Assisted Therapy available alongside other levels of care, supporting sustained long-term recovery
  • Dual focus on substance use and mental health conditions within a single accredited facility
  • CARF accreditation signals an independently verified standard of care for adults evaluating recovery centers
  • 24-hour operations and an eight-county service area make CenterPointe one of the most accessible addiction treatment resources in East Tennessee

Frequently Asked Questions

What levels of care does CenterPointe Adult Services offer for addiction treatment?

CenterPointe offers a full continuum that includes detoxification, residential treatment, intensive outpatient programming, Medication Assisted Therapy, and recovery and peer support services. Adults can move through these levels of care as their recovery progresses, all within the same CARF-accredited facility.

Does CenterPointe treat mental health conditions alongside substance use?

Yes. CenterPointe Adult Services is a substance use treatment and mental health center, meaning it addresses both conditions. Adults dealing with co-occurring substance use and mental health challenges can receive treatment for both within the same program.

Who is eligible for treatment at CenterPointe Adult Services?

CenterPointe serves adults. The program is specifically structured around the needs and recovery challenges of adult populations across East Tennessee.

What counties does CenterPointe serve?

The center serves adults from Knox, Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier counties in Tennessee. Its Knoxville location makes it an accessible option for much of the East Tennessee region.

Is CenterPointe Adult Services accredited?

Yes. CenterPointe Adult Services holds CARF accreditation. CARF is an independent, internationally recognized accrediting body that evaluates health and human service providers against established quality standards.

What is Medication Assisted Therapy, and is it available at CenterPointe?

Medication Assisted Therapy combines medication with treatment support to address substance use disorders. CenterPointe offers Medication Assisted Therapy as one of its confirmed levels of care, making it available to adults in the program alongside other treatment services.

Does CenterPointe offer peer support or aftercare for people leaving residential treatment?

Yes. Recovery support and peer support are listed as a formal level of care at CenterPointe, not just a discharge referral. This means adults have access to structured peer-based support as part of their ongoing recovery after completing residential or outpatient treatment.

What are CenterPointe's operating hours?

CenterPointe Adult Services operates 24 hours a day. For individuals and families navigating a recovery crisis or looking to start the admissions process, the center can be reached at any hour by calling (865) 523-4704.

Does CenterPointe offer an intensive outpatient program for adults in recovery?

Yes. Intensive outpatient programming is one of the confirmed levels of care at CenterPointe. An intensive outpatient program allows adults to receive structured addiction treatment while living in the community — a common step-down option after residential treatment.

How do I contact Helen Ross McNabb Center CenterPointe Adult Services?

CenterPointe Adult Services can be reached by phone at (865) 523-4704. The center is located at 5310 Ball Camp Pike in Knoxville, Tennessee, and operates 24 hours a day. More information is available at mcnabbcenter.org.

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Accepts: Cash or self-payment, Medicaid, State-financed health insurance plan other than Medicaid