At a Glance
Location
1845 East Ocotillo Road, Phoenix, AZ 85016
Phone
602-279-2585Primary Focus
Treatment Settings
Treatment Approaches
Special Programs
About Crossroads East
Crossroads Inc provides residential treatment, outpatient programs, and intensive outpatient care for men, women, and veterans in Phoenix and Chandler. Operating since 1960, this rehab center combines 12-step principles with peer-guided care and maintains multiple campuses including dedicated aftercare facilities.
Crossroads Inc operates as a comprehensive addiction treatment center serving Phoenix, Chandler, and Maricopa County since 1960. This residential treatment facility maintains multiple campuses including Pure Heart, Aftercare, Chandler, Arcadia, and Red Mountain locations, providing extensive geographic coverage for Arizona's recovery community.
The recovery center offers residential treatment as its primary service, complemented by outpatient programs and intensive outpatient (IOP) care. Crossroads treats substance use disorder, alcohol use disorder, and drug addiction across all levels of care. Their structured aftercare support includes the Crossroads Aftercare Program and Crossroads Extension, creating continuity between residential treatment and long-term recovery maintenance.
Treatment approaches center on 12-step methodology combined with peer-guided care, group therapy, art therapy, and yoga. This combination addresses both clinical recovery needs and community connection, essential elements for sustained sobriety. The facility operates with Joint Commission Gold Seal accreditation and Arizona Department of Health Services licensing, ensuring quality standards across all programs.
Crossroads serves men, women, and veterans, providing services in both English and Spanish. The center accepts AHCCCS, Medicaid, private insurance, state insurance, and self-pay options, with additional SUBG funding availability making treatment accessible. Their after-hours phone line with texting support (4pm-9pm) extends community connection beyond standard operating hours, reinforcing their commitment to ongoing recovery support.
Residential Treatment and Outpatient Programs
Crossroads Inc operates residential treatment as its cornerstone service, supported by outpatient programs and intensive outpatient care for varying recovery needs. The residential treatment program provides 24-hour structured care for individuals requiring intensive substance abuse treatment, while outpatient options allow participants to maintain work or family commitments during recovery.
The facility's multiple campus structure includes Pure Heart, Aftercare, Chandler, Arcadia, and Red Mountain locations, creating a comprehensive treatment network across Maricopa County. This geographic distribution allows the recovery center to serve diverse communities while maintaining consistent programming standards across all sites.
12-Step and Peer-Guided Recovery Approach
Treatment methodology combines traditional 12-step principles with peer-guided care, creating a community-centered recovery experience. Group therapy sessions form the foundation of daily programming, supplemented by art therapy and yoga to address multiple aspects of addiction recovery. This approach emphasizes both personal accountability and mutual support within the recovery community.
Peer-guided care utilizes the experience of individuals in longer-term recovery to mentor newcomers, fostering connections that extend beyond formal treatment completion. The integration of creative therapies like art therapy provides alternative expression methods for processing addiction experiences and developing coping strategies.
Aftercare and Alumni Support Programs
The Crossroads Aftercare Program and Crossroads Extension provide structured support following primary treatment completion. These programs maintain connection to the recovery community while supporting the transition to independent sober living. Aftercare programming includes ongoing group sessions, individual check-ins, and continued access to facility resources.
The facility's after-hours phone line with texting capability (4pm-9pm) extends support beyond traditional business hours, recognizing that recovery challenges don't follow standard schedules. This accessibility reinforces the long-term commitment to recovery success rather than focusing solely on initial treatment completion.
Insurance Coverage and Financial Accessibility
Crossroads Inc accepts AHCCCS, Medicaid, private insurance, state insurance, and self-pay arrangements for addiction treatment services. The facility also accepts SUBG (Substance Abuse Block Grant) funding, expanding accessibility for individuals with limited financial resources. This comprehensive payment acceptance ensures that financial barriers don't prevent access to quality recovery programming.
Insurance verification services help prospective participants understand their coverage options before beginning treatment. The combination of state funding, federal programs, and private insurance acceptance demonstrates the facility's commitment to serving Arizona's diverse recovery community regardless of economic circumstances.
Why Choose Crossroads East
- Multiple campus locations across Phoenix and Chandler including dedicated aftercare facilities
- 65+ years of continuous operation in Arizona's recovery community since 1960
- Comprehensive aftercare programming with Crossroads Aftercare Program and Crossroads Extension
- After-hours phone line with texting support extending community connection beyond business hours
- SUBG funding acceptance alongside traditional insurance making treatment financially accessible
Frequently Asked Questions
What levels of care does Crossroads Inc provide?
Crossroads Inc offers residential treatment, outpatient programs, and intensive outpatient (IOP) care. The facility operates multiple campuses including Pure Heart, Aftercare, Chandler, Arcadia, and Red Mountain locations to serve different treatment needs.
How long has Crossroads Inc been operating in Arizona?
Crossroads Inc has been providing addiction treatment services since 1960, giving them over 65 years of experience in Arizona's recovery community. This long-standing presence demonstrates their commitment to sustained recovery support.
What insurance and payment options are accepted?
The facility accepts AHCCCS, Medicaid, private insurance, state insurance, and self-pay arrangements. They also accept SUBG (Substance Abuse Block Grant) funding, making treatment affordable for individuals with various financial situations.
What therapeutic approaches does Crossroads use?
Treatment combines 12-step methodology with peer-guided care, group therapy, art therapy, and yoga. This approach emphasizes both traditional recovery principles and community connection for comprehensive addiction treatment.
Who can receive treatment at Crossroads Inc?
Crossroads serves men, women, and veterans dealing with substance use disorder, alcohol use disorder, and drug addiction. Services are provided in both English and Spanish to accommodate diverse community needs.
What aftercare support is available?
The facility provides the Crossroads Aftercare Program and Crossroads Extension for ongoing recovery support. They also maintain an after-hours phone line with texting capability from 4pm-9pm for continued community connection.
Where are Crossroads Inc facilities located?
The main facility is located at 2002 East Osborn Road in Phoenix, with additional campuses throughout Phoenix and Chandler. They serve the broader Maricopa County area with multiple campus locations.
What accreditations does Crossroads Inc maintain?
Crossroads Inc holds Joint Commission Gold Seal of Approval accreditation and is licensed by the Arizona Department of Health Services. These credentials ensure quality standards across all treatment programming and facility operations.
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