1 / 3At a Glance
Location
226 West Ontario Street, Chicago, IL 60654
Phone
312-912-7008Website
http://www.afccchicago.comPrimary Focus
Treatment Settings
Treatment Approaches
Special Programs
About Allens Family Counseling Center Inc
Allens Family Counseling Center Inc is a Chicago-based substance use treatment provider offering outpatient and intensive outpatient programs for adults, adolescents, veterans, and other populations navigating recovery. Located in the River North neighborhood, the center uses Cognitive Behavioral Therapy and accepts Medicaid, Medicare, TRICARE, private insurance, and sliding-scale payment to keep ongoing recovery accessible.
Allens Family Counseling Center Inc is a substance use treatment center situated at 226 West Ontario Street in Chicago's River North corridor, serving individuals and families across the city of Chicago. Designed for people who are building and sustaining recovery rather than seeking acute crisis care, the center operates six days a week — Monday through Friday from 8 a.m. to 7 p.m. and Saturdays from 9 a.m. to 5 p.m. — making it practical for clients who balance treatment with work, school, or family responsibilities.
The center offers two outpatient levels of care: a standard Outpatient Program and an Intensive Outpatient Program (IOP). The IOP structure provides a higher frequency of clinical contact than standard outpatient, supporting clients who need more support during early or transitional recovery without stepping away from their community. Both tracks are designed to fit into daily life while delivering structured, consistent substance abuse treatment.
Cognitive Behavioral Therapy (CBT) anchors the clinical work at Allens Family Counseling Center. CBT is a structured, skills-focused approach that helps clients identify and change the thought patterns and behaviors driving substance use. The center also addresses co-occurring disorders and dual diagnosis, recognizing that many people in recovery are managing mental health conditions alongside addiction. Trauma and PTSD are among the specific conditions treated, which is particularly relevant for veterans and others whose recovery intersects with trauma history.
Allens Family Counseling Center serves a notably broad range of populations: adolescents, young adults ages 18 to 25, adults, seniors, men, women, veterans, pregnant women, individuals with HIV/AIDS-related needs, and those with court-ordered treatment requirements. Services are available in English, Spanish, and French. Payment options include Medicaid, Medicare, TRICARE, private insurance, state insurance, self-pay, sliding-scale fees, and financial assistance — making this outpatient program one of the more financially accessible addiction treatment resources in Chicago.
Outpatient & Intensive Outpatient Programs in Chicago
Allens Family Counseling Center provides two distinct outpatient levels of care for people working through substance use treatment in Chicago. The standard Outpatient Program offers consistent clinical support while allowing clients to maintain their daily routines, while the Intensive Outpatient Program (IOP) increases the frequency of that support for individuals who need a stronger recovery structure during pivotal periods of their sobriety.
Both programs are built for people who are invested in long-term recovery rather than short-term stabilization. By staying embedded in the Chicago community throughout treatment — keeping jobs, family relationships, and social networks intact — clients can apply the skills they build in therapy to real-life situations immediately, which is a core advantage of community-based outpatient and IOP models.
CBT and Dual Diagnosis Treatment for Lasting Recovery
The clinical foundation at Allens Family Counseling Center is Cognitive Behavioral Therapy (CBT), a structured approach that equips people in recovery with practical tools for recognizing and reshaping the thinking patterns connected to substance use. Because CBT is skills-based, the work clients do in sessions translates directly into strategies they can use well beyond the program itself.
The center also provides dual diagnosis care, treating co-occurring mental health conditions alongside addiction. Trauma and PTSD are explicitly addressed, which matters deeply for veterans, survivors of adverse experiences, and others whose substance use is intertwined with unresolved trauma. Treating both conditions together rather than in isolation gives clients a more complete foundation for sustained recovery.
Who Allens Family Counseling Center Serves
Allens Family Counseling Center has built its outpatient recovery program to serve a wide cross-section of Chicago residents. Adolescents, young adults (18–25), men, women, seniors, veterans, pregnant women, and individuals with court-ordered treatment requirements are all among the populations the center is equipped to serve. For veterans specifically, the center accepts TRICARE in addition to Medicaid, Medicare, private insurance, and other payment options.
Services are provided in English, Spanish, and French, reflecting a commitment to reaching Chicago's multilingual communities. The center's sliding-scale fees and financial assistance options mean that cost is less likely to be a barrier for people who are ready to commit to a recovery program — a meaningful factor when evaluating outpatient treatment in a major urban market.
Accessing Addiction Treatment at Allens Family Counseling Center
Allens Family Counseling Center is located at 226 West Ontario Street, Suite 400, in Chicago's River North neighborhood — accessible from many areas of the city. The center is open Monday through Friday from 8 a.m. to 7 p.m. and Saturdays from 9 a.m. to 5 p.m., offering scheduling flexibility that many working adults and caregivers need when committing to an outpatient or IOP schedule.
To learn more or start the intake process, prospective clients and family members can reach the center by phone at (312) 912-7008 or by email at [email protected]. The center's website, afccchicago.com, provides additional information about its substance abuse treatment programs and accepted payment methods.
Why Choose Allens Family Counseling Center Inc
- Dual-track outpatient structure — standard OP and IOP — lets clients choose intensity that fits their recovery stage without leaving their Chicago community
- Treats co-occurring disorders and trauma/PTSD alongside substance use, addressing the full picture for many people in longer-term recovery
- Broad population reach including veterans (TRICARE accepted), adolescents, pregnant women, seniors, and court-ordered clients under one clinical roof
- Services available in English, Spanish, and French, expanding access across Chicago's diverse neighborhoods
- One of the most flexible payment menus in the city: Medicaid, Medicare, TRICARE, private insurance, state insurance, sliding scale, and financial assistance all accepted
Frequently Asked Questions
What levels of care does Allens Family Counseling Center offer?
Allens Family Counseling Center offers two outpatient levels of care: a standard Outpatient Program and an Intensive Outpatient Program (IOP). Both are designed to support people in active recovery while allowing them to remain in the Chicago community throughout treatment.
Does Allens Family Counseling Center treat co-occurring mental health conditions?
Yes. The center provides dual diagnosis treatment, meaning it addresses co-occurring mental health conditions alongside substance use. Trauma and PTSD are among the specific conditions treated, which is particularly relevant for veterans and others whose recovery involves a trauma history.
What therapy approach does the center use?
Cognitive Behavioral Therapy (CBT) is the confirmed therapeutic method used at Allens Family Counseling Center. CBT is a structured, skills-focused approach that helps clients identify and change the thinking patterns and behaviors connected to substance use, providing tools that support recovery long after the program ends.
What insurance and payment options are accepted?
The center accepts Medicaid, Medicare, TRICARE, private insurance, state insurance, and self-pay. Sliding-scale fees and financial assistance are also available, making the outpatient and IOP programs accessible to a broad range of people seeking addiction treatment in Chicago.
Does Allens Family Counseling Center serve veterans?
Yes. Veterans are among the specific populations the center is equipped to serve, and TRICARE is an accepted form of payment. The center also treats trauma and PTSD, conditions that frequently intersect with substance use in the veteran population.
What populations does this recovery center serve?
Allens Family Counseling Center serves adolescents, young adults (18–25), adults, seniors, men, women, veterans, pregnant women, individuals with HIV/AIDS-related needs, and those with court-ordered treatment requirements. This breadth makes it one of the more inclusive outpatient treatment providers in Chicago.
Are services available in languages other than English?
Yes. In addition to English, services at Allens Family Counseling Center are available in Spanish and French, improving access for multilingual individuals and families across Chicago.
What are the center's hours of operation?
The center is open Monday through Friday from 8 a.m. to 7 p.m. and on Saturdays from 9 a.m. to 5 p.m. The extended weekday hours and Saturday availability are designed to accommodate clients who work or have other daytime obligations.
How is an Intensive Outpatient Program (IOP) different from a standard Outpatient Program?
An IOP provides more frequent clinical sessions than a standard outpatient program, offering a higher level of support for people in earlier or more demanding stages of recovery. Both formats allow clients to live at home and stay connected to their community while receiving structured substance abuse treatment.
How can I contact Allens Family Counseling Center to learn more?
You can reach Allens Family Counseling Center by phone at (312) 912-7008 or by email at [email protected]. The center is located at 226 West Ontario Street, Suite 400, in Chicago, IL 60654.
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